Deleting Your Epson Connect Account
To delete your Epson Connect account, you first need to delete all registered printers or scanners from the Epson Connect services.
Deleting your registered printers or scanners
If you want to delete from the product's control panel, see the documentation provided with your printer or scanner.
From the User Page
This allows you to delete printers or scanners registered to Epson Connect. The printer or the scanner is deleted regardless of the printer or the scanner registration situation or status.
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Sign in to the User Page.
https://stg1-hro-w01.epsonconnect.com/user/ |
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If multiple printers or scanners have been registered, select the printer or the scanner you want to configure from the printer/scanner list.
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Click Delete Printer/Scanner.
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Select the printer or the scanner you want to delete.
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You can delete up to 20 printers or scanners at once.
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Click Delete.
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Click OK when the confirmation screen is displayed.
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Click OK when the completion screen is displayed.
You are returned to the printer/scanner list where you can check if the printer or the scanner has been deleted. |
Using Epson Connect Printer Setup
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Delete the scanner from the user page.
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Launch Epson Connect Printer Setup, and then follow the on-screen instructions.
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Windows 10:
Click Start > EPSON > Epson Connect Printer Setup.
Click Start > EPSON > Epson Connect Printer Setup.
Windows 8.1/Windows 8:
Enter "Epson Connect Printer Setup" in the Search charm, and then select the application.
Enter "Epson Connect Printer Setup" in the Search charm, and then select the application.
Windows 7:
Click Start > All Programs > EPSON > Epson Connect Printer Setup and then Epson Connect Printer Setup.
Click Start > All Programs > EPSON > Epson Connect Printer Setup and then Epson Connect Printer Setup.
Mac:
Double-click Macintosh HD > Applications > Epson Software and then Epson Connect Printer Setup.
Double-click Macintosh HD > Applications > Epson Software and then Epson Connect Printer Setup.
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If you cannot find Epson Connect Printer Setup download and install it from the following URL, and then launch the application.
https://support.epson.net/ecsetup/ |
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Select the printer that you want to delete from the Epson Connect services, and then click Next.
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Select Printer Removal, and then click Next.
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Click OK.
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Click Close.
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If you want to delete another printer, click Configure Another Printer, and then follow the on-screen instructions.
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From Web Config
You can also delete a registered printer or scanner from Web Config.
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If you cannot find "Epson Connect Services" in your printer's Web Config, use your computer and the printer's software disc to delete your printer.
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Open the printer's or scanner's Web Config in a browser.
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Open the browser and enter your printer’s or scanner’s IP address as shown below.
http://<IP address> (without the < >) You can check the IP address using one of the following methods. For more information on the network status, see the documentation provided with your printer or scanner.
The network status on the product’s control panel
The network status sheet
The network connection check report
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Click or tap Epson Connect Services.
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Click or tap Delete.
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Click or tap OK when the confirmation message is displayed.
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The complete screen is displayed.
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Your printer or scanner is deleted from the Epson Connect service.
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Close the browser.
Deleting your Epson Connect account
Once you have deleted all registered printers and scanners from the Epson Connect service, you can delete your Epson Connect account. Follow these steps to delete your account:
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Sign in to the User Page, and then click and Account Information.
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Click or tap Delete User Account.
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Click or tap Delete.
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Click or tap OK when the confirmation message is displayed.
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Your account is deleted from the Epson Connect service.
Notes on Transferring or Disposing of the Printer or the Scanner
Private information may be registered to the printer or the scanner, and the printer itself has a unique email address assigned to it by the Epson Connect service. When transferring or disposing of the printer or the scanner, we suggest that you delete all private information.
Private information on the printer or the scanner
Network setup information and telephone numbers (for fax capable models) are registered to the printer or the scanner itself. We suggest that you delete the setup information by following the procedures in the printer’s or the scanner's documentation.
Private information in the Epson Connect service
If you have used the Epson Connect service, make sure you delete registered printers or scanners when transferring or disposing of the printer or the scanner. If the registration is not deleted and the “Approved Senders List” was not being used, the printer prints any emails it receives. This could cause private information to leak to a third party. The Scan to Cloud Destination List is also registered.